Discover what hosting providers mean when they say "phone support".
You can find a lot of shared website hosting suppliers on the market, but many of them are resellers who have minimal resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The level of support that you can get via this way of communication may vary based on the supplier - several of them offer expert telephone support, many others offer common and customer support only since some issues are more time-consuming and it's far easier to be resolved through a trouble ticket, particularly when the situation has to be escalated. Nonetheless, it's good to find that you can always get in touch with your web hosting supplier since there're numerous small-scale problems which can be resolved without difficulty and timely through a phone call, not mentioning that you're able to get more info regarding the services before you become a customer.
Phone Support in Shared Website Hosting
All our shared website hosting packages feature phone support 14 hours per day even on official holidays, therefore if you do not have an account yet, you can call and find out more about our services or whether we meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States, the United Kingdom and Australia, so you're able to call the number that is closer to you. In case you are an existing customer, we can assist you timely with all of the general and billing issues as well as with multiple tech matters to save you time and efforts - we are aware of the fact that sometimes it's more convenient to talk with a live person so as to get things done promptly. Of course, some situations cannot be managed on the telephone, so if this is the case you can employ our ticketing system.